Ravi Prakash T.
Linux Administrator
Delhi, India
ravi00prakash@gmail.com
+91-9717727350
Skills
Linux
90%
Command Line proficiency
90%
AWS
75%
Docker
50%
Time-management
90%
Configuration and Troubleshooting
85%
Problem-solving
90%
Communication
90%
Technical Knowledge
75%
Languages
Hindi
English
Work Experience
Linux Administrator at Rackspace Technology, Gurgaon, Haryana
May 2022 - Current
- Addressing Customer’s issue via Jira ticket, Voice call and chat system.
- Monitor the private cloud infrastructure and services, ensuring their availability, performance,
- Ensure the private cloud environment meets security standards and compliance requirements. Implement encryption, and security measures to protect data and infrastructure.
- Installation, administration, and troubleshooting of Linux servers including Ubuntu, CentOS, and RedHat distributions.
- Automated log monitoring and alerting processes with shell scripts, improving system reliability and reducing response times by 30%.
- Proficient in managing web servers such as Apache and Nginx, including installation, administration, and troubleshooting.
- Perform routine maintenance tasks such as applying patches, updates, and security fixes to the private cloud infrastructure.
- Performed virtual machine (VM) provisioning, cloning, and snapshot management within vSphere.
- Allocated compute, storage, and network resources to tenant organizations in VCD
- SSL Certification installation on Webserver (Apache/Nginx/httpd) & Installation/Troubleshooting of IP/ID/FIM.
- Load Balancer Configuration and Troubleshooting and Basic Knowledge of DR/Backup/WAF, Adding websites to f5 WAF.
- Log Management and Encryption.
- Experience in co-ordinates between multi-functional teams (development, QA, deployment, Billing, SOC, and Client Engagement)
Linux Administrator at Innefu Labs Pvt. Ltd., Delhi
Jan 2012 - May 2022
- Working knowledge of Linux/UNIX and related applications.
- Cloud server infrastructure management.
- Linux system administration.
- Maintain Best practices to set up a secure Infrastructure.
- Fault finding, analysis, and logging information for reporting performance exceptions
- Sound Customer handling skills, extensive experience of handling customers in India on Site and Bangladesh Off-Site.
- Backup and restore.
- Hardware setup and troubleshooting
- SSL configuration and setup.
- Knowledge of LAN/WAN and network protocols.
- Virtualization tools like VirtualBox, VMware.
- Strong analytical, problem-solving skills.
Desktop Support Engineer at AuthShield Labs Pvt. Ltd., Delhi
Jan 2011 - Dec 2011
- Addressing user tickets regarding hardware, software and networking.
- Walking customers through installing applications and computer peripherals.
- Asking targeted questions to diagnose problems.
Computer Technician at Private Firm, Delhi
Nov 2009 - Dec 2010
Customer Assistant at Spice BPO Pvt. Ltd., Noida, Uttar Pradesh
Feb 2009 - Sep 2009
Education
Delhi University, Delhi
2008 - 2012
Bachelor Degree - Bachelor of Commerce (B. Com)
Technical Skills
- Database knowledge – RDBMS- MySQL.
- Programming knowledge – BASH & basic Python knowledge.
- Amazon Web Services:
- Configured and managed AWS EC2 instances for hosting applications, ensuring optimal performance and availability.
- Configured and maintained VPCs for secure networking, including setting up subnets, route tables, and NAT gateways.
- Utilized Amazon S3 for storing and retrieving data, setting up buckets and managing permissions.
- Identity and Access management (IAM)
- Container Technologies – Docker
- Source Code Management via Git, GitHub
- Information Security & social engineering skills.
- Knowledge of operating Systems - Windows & Linux Platform and Apache Tomcat.
- Managed and configuration ESXI, VMware
- Managed and configuration - Hardware RAID (RAID 0/RAID 1/RAID 5)
- Installation and patching of Software’s & Drivers, Configuring
- Windows Server Configuring 2008, Linux, Ubuntu, centos.
- Managed and configuration of HP Server Hardware, HP Storage, Apache Server, and EXSi 6.7…etc.
- Troubleshooting Hardware problems, Internet, LAN and WAN
- Managing & Maintaining Server Support
- Managing F5 WAF (Adding Website to WAF), configuring SSL certificate on F5 WAF and Pulse Secure Load Balancer
- Working knowledge of Jira ticketing system and other communication system.
- Knowledge of MS Word, Excel and PowerPoint.
Business Skills
- Sound Customer handling skills, extensive experience of handling customers in India on Site, USA, UK and Bangladesh Off-Site.
- Experienced in co-ordinates between multi-functional teams (development, QA, deployment, support).
- Hard Negotiator while maintaining excellent customer relationships.
- Attend the Weekly Progress Meetings (Internal as well as with Client) and prepare Minutes of Meetings.